After Support

We provide uninterrupted support through our network of 5 locations nationwide and 3 overseas locations.

With a nationwide and international service network and prompt response from skilled staff, we provide comprehensive support from fault diagnosis and parts procurement to preventative maintenance. We maintain your machinery in optimal condition with various renewal packages and inspection services.
Through various renewal packages and inspection services, experienced professionals will support the maintenance of your machinery.
We maintain optimal machine performance and provide an environment where you can use our products with peace of mind.
Service System
Experienced staff provide prompt service and reliable after-sales support.

We provide quick and accurate support by offering information tailored to each customer's machine, whether it's for sudden troubles, preventative maintenance, or parts inquiries.
We have sales offices and service centers located in major locations throughout the country, providing localized and prompt service.
A network that extends across Japan and around the world

Leveraging our nationwide and international service network, when a problem occurs, skilled staff will quickly dispatch from the nearest service center to provide accurate diagnosis and procure necessary parts. We also have staff stationed overseas in the United States and China, ensuring a similarly speedy support system.
Niigata Machinery Maintenance Package Menu
Machine maintenance: Control panel fan renewal package
- Before replacement
- After replacement
Effective in extending the lifespan of control units.
Fan failure or damage can lead to insufficient heat dissipation, causing malfunctions and reduced lifespan of the control unit.
The "Control Panel Fan Renewal Pack" replaces aging fans with new ones, restoring cooling performance. It is effective for preventative maintenance. After replacement, customers can easily replace fans themselves using the included kit.
In-flight lighting LED replacement pack

Achieves brightness, energy efficiency, and long lifespan.
Upgrading aircraft cabin lighting to LEDs brightens the work area, improving safety and visibility. Their long lifespan and energy efficiency reduce maintenance burden and power costs, creating an environmentally friendly lighting environment.
Machinery Comprehensive Inspection N Pack Series
Niigata's skilled service technicians will visit your location to perform machine inspections and static accuracy measurements related to machining precision, which are often difficult to do on a regular basis.
We offer two inspection packages covering essential maintenance items at affordable prices.
[Peace of Mind Course] N Pack + Static Accuracy Measurement
The machinery was inspected based on 44 items selected by Niigata.
We will provide you with the results of the machine inspection and static accuracy measurement as an N-pack machine inspection report. This will allow you to understand the condition of the machine and the deterioration of parts, and can be used as a reference for parts replacement and machine adjustment planning.
[Comprehensive Course] N Pack Plus + Static Accuracy Measurement
Furthermore, the machine is inspected using a comprehensive 59-item system.
The results of the machine inspection and static accuracy measurement will be provided as an N Pack Plus machine inspection report. This report will allow you to understand the condition of the machine, the deterioration of parts, and the degree of deterioration of consumable parts, which can be used as a reference for parts replacement and machine adjustment planning.
Contact
Domestic Inquiries
| Niigata Service | 950 Okayama, Higashi-ku, Niigata City, Niigata Prefecture, 〒0821-1300 TEL: 025-271-0772 FAX: 025-275-4448 |
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| Omiya Service Center | 975 Marugazaki, Minuma-ku, Saitama City, Saitama Prefecture 337-0001 TEL: 048-633-4324 FAX: 025-275-4448 |
| Nagoya Service Center | 1st Floor, Dai-3 Kouraku Building, 2-177 Hongo, Meito-ku, Nagoya City, Aichi Prefecture 465-0024 TEL: 052-777-1046 FAX: 06-6743-3229 |
| Osaka West Japan Service Center | 577-0012 4-3-22 Nagatahigashi, Higashiosaka City, Osaka Prefecture TEL: 06-6743-3227 FAX: 06-6743-3229 |
| Kyushu Service Center | 1-11-35 Kawarada, Onojo City, Fukuoka Prefecture 816-0932 TEL: 092-588-6256 FAX: 092-588-6257 |
Overseas contact information
| Japan | 950 Okayama, Higashi-ku, Niigata City, Niigata Prefecture, 〒0821-1300 TEL: 025-270-9011 FAX: 025-271-5827 |
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| North America (Niigata, Inc.) | 1501 Landmeier Road, Elk Grove Village, IL 60007 USA TEL: +1-630-283-5880 FAX: +1-630-283-5843 |
| China (Xinjun Machinery Technology (Ningbo) Co., Ltd.) | NO.20 Jiangnanzhong Road, Xiaogang, Beilun District, Ningbo City, Zhejiang, China TEL: +86-574-8619-9142 FAX: +86-574-8617-8684 |